Q: What type of meters do you offer?
A: We currently offer One Touch, Accu-Chek, Contour, Breeze 2, and Freestyle meters….
Q: How do I know which meter is right for me?
A: When determining the type of meter for a patient, we look to see what meter is preferred by the patient’s insurance company. If there happen to be numerous meters preferred by the insurance company the final decision is the patient’s preference….
Q: My meter does not work. What do I do?
A: There is a 1-800 number on the back of the meter. Contact the manufacturer and alert them of the problem. They should send you a new meter….
Q: I lost my lancet, control solution, or lancet device cap. How do I get another?
A: There is a 1-800 number on the back of the meter. Contact the manufacturer and alert them of the problem. They should send you a replacement….
Q: When do I need to get a new meter?
A: We recommend a new meter at least every two years….
Q: I cannot afford strips/lancets/insulin what can I do?
A: There should be a 1-800 number located on the packaging of the strips/lancets/insulin. If you contact the company they have patient assistance programs available….
Q: What mail order company is right for me?
A: Mail order companies are determined by your insurance….